Security Policy

At Aulendur Labs, security is fundamental to everything we do. WeaveCast is designed to handle sensitive strategic intelligence data, and we maintain rigorous security practices to protect our customers' information.

This Security Policy outlines our security practices, your responsibilities, and how to report security concerns.

2.1 Data Centers

Our infrastructure is hosted in SOC 2 Type II certified data centers with:

• 24/7 physical security and access controls
• Redundant power and cooling systems
• Fire suppression and environmental controls
• Geographic redundancy for disaster recovery

2.2 Network Security

• Enterprise-grade firewalls and intrusion detection systems
• DDoS protection and mitigation
• Network segmentation and isolation
• Regular vulnerability scanning and penetration testing

2.3 High Availability

WeaveCast is designed for 99.99% uptime with automatic failover, load balancing, and real-time monitoring.

3.1 Encryption

3.2 Data Isolation

Customer data is logically isolated with dedicated encryption keys. We implement strict access controls to prevent unauthorized cross-tenant data access.

3.3 Backup and Recovery

• Automated daily backups with point-in-time recovery
• Encrypted backup storage in separate geographic regions
• Regular backup restoration testing
• Recovery time objective (RTO) of 4 hours for Enterprise plans

4.1 Authentication

• Multi-Factor Authentication (MFA): Available for all accounts, required for Enterprise
• SSO/SAML: Enterprise integration with your identity provider
• Session Management: Configurable session timeouts and device management
• API Keys: Scoped permissions with rotation capabilities

4.2 Authorization

• Role-based access control (RBAC) with granular permissions
• Principle of least privilege enforced across the platform
• Audit logging of all access and permission changes

4.3 Employee Access

Our employees undergo background checks and security training. Access to customer data is strictly limited and logged. We follow the principle of least privilege for all internal systems.

5.1 Continuous Monitoring

• 24/7 security operations center (SOC) monitoring
• Automated threat detection and alerting
• Real-time log analysis and correlation
• User behavior analytics for anomaly detection

5.2 Audit Logging

We maintain comprehensive audit logs of all system activities, including:

• User authentication and authorization events
• Data access and modifications
• Administrative actions
• API calls and responses

Enterprise customers can export audit logs to their own SIEM systems.

6.1 Regular Assessments

• Automated vulnerability scanning (weekly)
• Third-party penetration testing (annually)
• Code security reviews for all changes
• Dependency scanning for known vulnerabilities

6.2 Patch Management

We maintain a rigorous patch management process:

• Critical vulnerabilities: patched within 24 hours
• High severity: patched within 7 days
• Medium severity: patched within 30 days
• Low severity: addressed in regular release cycles

7.1 Response Process

We maintain a documented incident response plan that includes:

• Detection and analysis procedures
• Containment and eradication steps
• Recovery and post-incident review
• Communication protocols

7.2 Breach Notification

In the event of a confirmed data breach affecting your information, we will:

• Notify affected customers within 72 hours
• Provide details of the breach and remediation steps
• Cooperate with relevant authorities as required
• Offer support and guidance for affected parties

WeaveCast maintains the following compliance certifications:

• SOC 2 Type II: Annual audits for security, availability, and confidentiality
• ISO 27001: Information security management system certification
• GDPR: Full compliance with EU data protection regulations
• HIPAA: Business Associate Agreements available upon request
• FedRAMP: Authorization in progress for government customers

Compliance reports and certifications are available to Enterprise customers under NDA.

While we implement comprehensive security measures, you also play an important role in keeping your account secure:

• Use strong, unique passwords and enable MFA
• Keep your account credentials confidential
• Report suspicious activity promptly
• Manage user access appropriately within your organization
• Keep your systems and browsers up to date
• Follow your organization's security policies

We appreciate the security research community's efforts to improve security. If you discover a security vulnerability in WeaveCast, please report it responsibly:

• Email: security@aulendur.com
• Include detailed steps to reproduce the vulnerability
• Allow us reasonable time to address the issue before disclosure
• Do not access or modify other users' data

We commit to:

• Acknowledge receipt within 24 hours
• Provide regular updates on remediation progress
• Not pursue legal action against good-faith security researchers
• Recognize researchers in our security hall of fame (with permission)

For security-related inquiries or to report a security concern:

Aulendur Labs Security Team
Email: security@aulendur.com
PGP Key: Available on request

For urgent security matters, please mark your email as "URGENT" in the subject line.